Effective Date: January 2025

Quality Pharma Solution provides professional consulting services, digital resources, and specialized products. This policy outlines our procedures for order fulfillment, delivery, and shipping.

1. Order Processing

• Digital Services & Deliverables: Consulting services, training materials, and digital products will be delivered electronically via email or secure file transfer within the timeframe specified in the service agreement.

• Physical Products (if applicable): Orders for physical materials (e.g., printed manuals, branded materials) are processed within [X] business days of payment confirmation, unless otherwise stated in the agreement.

2. Shipping Methods

• All physical items are shipped using reputable carriers (e.g., USPS, UPS, FedEx, DHL) with tracking information provided to the client upon dispatch.

• Standard shipping timelines typically range from [X–X] business days within the continental United States. International shipping times vary depending on the destination.

3. Shipping Costs

• Shipping fees are calculated at checkout or as specified in the service agreement.

• Clients are responsible for any applicable customs duties, taxes, or import fees for international shipments.

4. Delivery of Digital Goods

• Digital goods will be sent to the email address provided at the time of purchase.

• It is the client’s responsibility to ensure that a correct and valid email address is provided.

5. Delays

• While we strive to meet stated timelines, unforeseen circumstances (e.g., carrier delays, weather disruptions, or supply chain issues) may affect delivery times. Quality Pharma Solution is not liable for delays outside of our control.

6. Lost or Damaged Items

• In the rare event that a shipment is lost or damaged, clients must notify us within [X] business days of the expected delivery date. We will work with the carrier to investigate and resolve the issue.

• For damaged items, photographic proof may be required.

7. Contact Information
For questions or concerns regarding order fulfillment or shipping, please contact:
Quality Pharma Solution
info@qualitypharmasolution.com​+

+1 508-941-9508